Excelsior Group ME
Employment Type: Full Time
Team Leadership: Lead, motivate, and coach team members to achieve performance goals and uphold organizational standards. Foster a positive and collaborative work environment.
Performance Monitoring: Regularly assess team members’ performance and offer constructive feedback. Identify training needs and facilitate skill development to enhance team capabilities.
Workflow Management: Ensure efficient adherence to workflow processes, optimizing operational efficiency.
Quality Assurance: Maintain high-quality service standards and implement/enforce quality control procedures to exceed customer expectations.
Operational Oversight: Supervise day-to-day department operations, proactively resolving operational challenges as they arise.
Policy Implementation: Implement and enforce company policies, procedures, and safety guidelines to maintain a safe and compliant work environment.
Reporting and Documentation: Maintain accurate records, reports, and documentation related to the department. Generate performance reports and provide updates to management.
Training and Development: Assist in onboarding new employees and provide ongoing training. Support professional growth and development within the team.
Customer Relations: Address customer inquiries and concerns professionally and in a timely manner to enhance customer satisfaction.
Salary & Requirements:
- Monthly Salary Range: AED 5,000 to 6,000 (inclusive of fixed allowances)
- Bachelor’s degree in a related field may be preferred.
- Previous supervisory experience is typically required.
- 3-5 years of supervisory experience in a restaurant in Dubai.
- Strong interpersonal and communication skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in relevant software and tools.
- Knowledge of industry-specific regulations and standards (if applicable).
- Willingness to work flexible hours, including evenings, weekends, and holidays as required.
About the Company:
Excelsior is a specialized HR and recruitment consultancy catering to the Security, Facilities Management, Education, and Automotive sectors. We offer high-quality, reliable, and cost-effective solutions to companies within these industries.
Stay tuned for exciting career opportunities and market insights posted regularly on this page. If you’re a talented individual seeking a change, our highly experienced consultants are ready to connect you with exciting new career prospects.