RTC-1 Employment Services
Job Description / Role
Position Title: Customer Service Representative
Employment Type: 6-month contract – renewable as needed
Salary: Up to 10K AED all-inclusive, based on experience and qualifications
Job Location: Dubai, UAE
Are you looking for rewarding jobs in Dubai? Here’s a fantastic opportunity to join a globally recognized Dubai government organization dedicated to research and innovation.
About the Client: This organization is renowned globally, focusing on diverse projects centered around research and innovation, making significant contributions to society.
- Respond promptly and professionally to customer inquiries via phone, email, or in-person visits. Provide accurate information regarding the foundation’s services, eligibility criteria, and application processes.
- Investigate and resolve customer complaints, concerns, or issues, ensuring timely solutions while adhering to established guidelines and policies.
- Guide visitors through the foundation’s program application process, explaining eligibility requirements, necessary documentation, deadlines, and additional steps involved.
- Maintain precise records of customer interactions, inquiries, and case details using the foundation’s designated systems or databases.
- Compile reports and provide statistical data related to customer service activities, as requested by management.
- Open to Emirati and Comoros nationals.
- Male, aged between 22 to 35 years.
- Minimum high school graduate.
- At least 6 months of experience in customer-facing/customer service roles.
- Immediate joiners will be prioritized.
How to Apply: Send your CV in Word format to: CUSTOMERSERVICEJOBS2020 AT GMAIL DOT COM, and use “Customer Service Representative” as the email subject.
About the Company RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE, with a track record dating back to 2004. We specialize in supporting various industries across the Middle East and Africa with their staffing needs. Join our team and be part of our success story in Dubai!