RTC-1 Employment Services
Job Vacancy: Customer Care Specialist
Employment Type: Full Time
Location: Dubai, UAE
Salary: Up to 10,000 AED (all-inclusive), based on experience and qualifications
We are a rapidly expanding quick service restaurant in the UAE, seeking a skilled Customer Care Specialist to join our dedicated team.
- Efficiently handle customer complaints and inquiries received via email, social media, and chat, ensuring a professional response.
- Investigate customer concerns, offering timely and satisfactory resolutions to enhance customer satisfaction and loyalty.
- Engage with customers courteously, showcasing excellent written and verbal communication skills.
- Utilize various platforms to generate reports, communicate with customers, propose solutions, aid stores in reducing complaints, and boost customer satisfaction scores.
- Analyze customer feedback to identify recurring issues, suggesting improvements for an enhanced customer experience.
- Female, aged 35 years or below.
- Minimum of 3 years’ experience in a related role.
- Previous experience as a Customer Care Specialist in a high-paced restaurant setting is advantageous.
- Immediate joiners will be given priority.
About Our Company:
RTC-1 Employment Services is a licensed recruitment firm headquartered in Dubai, UAE, serving various industries since 2004. We are dedicated to supporting businesses across the Middle East and Africa in meeting their staffing requirements effectively and efficiently.
Please note: This is a full-time position; candidates must be eligible to work in the UAE to apply.